As our customer, you will benefit from our WCS Value Plus services which combine SAP best practices, choice of rapid deployment solutions, industry expertise, and add-on solutions including business analytics, business templates and localised reports to suit your specific business IT needs.
The First Phase - Consulting and Business Advisory - Begins with Understanding Your Business
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The Second Phase - Accelerated SAP Implementation - Our team will collaborate with your company to embed best practice business processes into the systems
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The Third Phase - Post SAP Implementation - Worry-free post-implementation support and maintenance
Read moreOur team of senior business and SAP consultants will conduct a business feasibility study to evaluate your existing IT landscape, internal resources as well as scope, risks, costs and benefits of SAP implementation. Identifying the bottlenecks are in the chain of business processes will enable us to recommend the best SAP solutions for your business.
A company’s readiness for change is a critical success factor for any SAP implementation as resistance to change is often a major stumbling block. Our consultants will work with you to develop the most appropriate change management initiatives for your company.
WCS offers a suite of proven SAP solutions to suit different needs. After a thorough review of the business feasibility study, we may recommend SAP solutions based on your business pain points and requirements. Our comprehensive solutions include:
Much care is put into forming the project team, as members will be the key drivers behind a successful SAP implementation. They include project managers (one each from WCS and client), WCS consultants, quality assurance managers and end-user representatives from every business process. Project ownership will be greatly enhanced if the Project Steering Committee comprises key-decision makers and senior management representatives.
If your company is a small and medium enterprise (SME), you will definitely need an experienced IT team to keep your SAP system running smoothly after implementation. If your company is a large enterprise, you may need external SAP technical experts and functional experts to support your internal IT team.
WCS offers a SAP Operational Support and Maintenance (OSM) programme that makes it easy to manage complex IT landscapes and across different SAP solutions. Whether your software is deployed, on-premise, in the cloud or in a hybrid landscape, you can expect nothing less than superior support from our team.
We help you create a competitive advantage by delivering market-leading SAP solutions and the best businesses-focused support. To keep your company’s SAP system in good shape and updated with new releases, WCS offers two levels of operational support and maintenance (OSM) – Annual Technical Support and Application Management Support.
The OSM-ATS programme is a SAP Enterprise Support package that can be purchased with the SAP license (renewable yearly). This basic technical support package includes:
Outsource all or part of your support and maintenance needs to a highly skilled SAP consultant support team from WCS. The OSM-AMS programme offers SMEs and big enterprises extended maintenance and support services to manage maintenance, enhancements, release management and application updates. Every AMS programme will be customised according to your maintenance requirements so you only pay for what you need. The OSM-AMS is available as an add-on service and can be purchased separately.
