As the competition in the logistics industry heating up and customer demand changes, PT Patin Resources (PATIN) looked to IT and chose SAP S/4HANA to keep the company performance at the top. The company has succeeded in making to the top of logistics industry thanks to hard work, passionate team, and commitment to deliver trusted quality customer services and hence a good reputation. Each of its brand is designed to meet customer specific needs.
Quality services make PT Patin Resources earn full trust from customers and make it the top of mind for logistic industries. All these awards and recognition strengthen the existence of PT Patin Resources in the logistics industry. Who would have imagined a company that started as a family company to become a large company with a network of foreign countries? Hard work, strong will, and dedication from time to time are PT Patin Resources' commitments.
Recently, their challenges have changed, they strive for survival while continuing to grow. Because of this, they are very confident that in this millennial era, all efforts will be in vain if they are not supported by a strong and integrated IT backbone. "This type of investment is very important for the development of our company, that's why we choose the best products. I have known SAP for a long time because many of our customers recommend SAP to us” said Patricia Prasatya, President of PT Patin Resources with regard to the benefits of implementing SAP S/4HANA in her company.
Before using SAP, PT Patin Resources had different systems at the head office, sites and warehouses. "Everything stands alone, separated and not online. The management of spare parts, fuel and crew are the most difficult for us, because if these three are not managed properly, the impact is very significant for the company" said Albert Kindangen, Chief Operational Officers with regard to the old system problems at Patin. Wilmar Consultancy Services (WCS) was chosen as the implementation partner after careful consideration of many aspects, from understanding the industry, track record and the quality of the consultants. "We were chosen by PT. Patin Resources because we have experience implementing SAP in similar industries which Wilmar Group operating in also, so in terms of knowledge and experience we have the advantage" said Ade Rahmat, Country Head of Wilmar Consultancy Services.
There is nothing to worry about when it comes to the quality of consultants. With the most S/4HANA implementation experience and WCS being the Lighthouse partner of SAP, demonstrate our capability as the best SAP consultant in Indonesia today" added Ade Rahmat. SAP S/4HANA implementation was completed in 4.5 months, divided into 4 stages following the ACTIVATE Methodology (Prepare, Explore, Realize and Deploy).
